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Coaching policies

Confidentiality

Your journey is unique, and together we create a safe and trusting space where confidentiality is paramount, ensuring that your information is always handled with the utmost care and respect.

Bookings and cancellations

  • When booking a session, re-check your commitments and calendar so you are committed to showing up in session at the scheduled time. This is an important step in your healing.

  • For a rare case of cancellation or rescheduling, a session can be rescheduled 24 hours ahead for a full refund or rescheduling. For late cancellations, there is no refund.

  • All payments are to be made within 24 hours of booking a coaching call.

  • The introductory call serves as a chance to access compatibility. I want you to feel empowered to commit to what serves your needs best. Once the commitment is made to a coaching package, the following cancellation policy applies:

    • Cancellation of the package after the first call, 50% refund

    • Cancellation of the package after the second call, 25 % refund

    • Cancellation of the package after the third call, no refund

  • In case your coach has to cancel a session, you will receive a full refund and as much notice as possible.

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